Effective Date: 15/04/2025

At Woolfy, we take your privacy as seriously as we take your pup’s happiness. This Privacy Policy is here to give you peace of mind about how we collect, use, and protect your personal information when you shop with us, visit our website, or tag us in your pup’s best moments.

1. What We Collect (a.k.a. Your Human Details)

When you interact with Woolfy, we may collect:
– Your name
– Email address
– Phone number
– Shipping & delivery address
– Payment details (securely handled)
– Order history & preferences (like your pup’s favorite snack!)
– Social media handles (when you tag us in tail-wagging posts)

2. How We Use It (Only for Good, Promise)

We use your info to:
– Get your order baked, packed, and delivered
– Keep you updated on your order status
– Make Woolfy better with feedback and insights
– Send you exclusive treats, offers, and news (only if you opt in)
– Repost your cute pup photos (when you give us the go-ahead by tagging us)

3. We Don’t Sell or Share. Ever.

Your data is safe with us. We only share it with:
– Trusted couriers and secure payment processors (so your treats arrive on time)
– Legal authorities, if ever required by law (rare, but we have to mention it)
No spammy third parties. No weird data stuff. Just Woolfy business.

4. Safe as a Snuggled Pup

We store your info securely and don’t keep sensitive payment data – our checkout system handles that safely with PCI-compliant tools.

5. Cookies (Sadly Not Edible)

Our website may use cookies to:
– Make your browsing smoother
– Help us see what pages make tails wag
– Improve our performance based on anonymous data
You can always disable cookies in your browser settings.

6. Your Rights (Because You’re the Boss)

You can:
– Ask us what data we have on you
– Correct or update your details
– Request deletion (where applicable)
– Unsubscribe from emails or messages anytime
Just bark (or message) and we’ll help you out.

7. Talk to Us Anytime

Need help? Want to know more about how we handle data? Just say hi:
📱 WhatsApp at: +971 52 823 0030
📷 Instagram: @woolfyuae
📘 Facebook: Woolfy
We respect your privacy and your pup’s right to treats. 💛

We may update this Privacy Policy from time to time. If we do, the latest version will always be posted on our site.